Frequently Asked Questions

Where can I purchase VIMEKO LAB™ pillows?

We currently sell and fulfill our products through Amazon in the U.S. You can explore our full collection at the VIMEKO LAB Brand Store on Amazon or click "Shop on Amazon" on any product page to view that product directly on Amazon and complete your purchase.
How can I contact VIMEKO LAB if I have a question or issue?

Please describe your question or issue and contact us at support@vimekolab.com or click the chat icon in the bottom right corner to chat with us now. Our team will be happy to assist you.
How can I connect with the VIMEKO LAB™ community?

Follow us on Instagram and Facebook for sleep tips, unboxing moments, and exclusive community giveaways!
Is there a break-in period for ergonomic pillows?

Yes, it typically takes 3 to 5 nights for your neck and spine to fully adjust to proper ergonomic alignment, and for the adaptive foam to soften to your body shape and temperature.
How do I choose the right pillow for my sleeping position?

We have engineered dedicated lofts, ergonomic contours, and adjustable designs for every sleeping position. Simply click the product page to view full design details and exact dimensions.